Processes

Juiced uses 2 waterfall processes to add or fix features.

Add

1. Suggest = a user, 3rd party, or an internal party may suggest a new feature.

2. Suggest review = a suggestion that has received a high amount of upvotes or demand will be reviewed by the CTO, CFO, CEO, and CPO.

3. Requirements = if a suggestion is approved, the CTO and CPO will update our documentation to provide instructions on what is required.

4. Design = once the requirements are set, the designer will begin the design.

5. Design review = upon completing the design, the design will be reviewed by the CPO and other people involved with the feature.

6. Code = once the design is approved, the developers will begin coding.

7. Code review = once the code is written, the CTO will review the code and make sure the code has been written in line with our build standards.

8. Testing = once the code has been approved, the quality assurance developer will run thorough tests on a test app.

9. Final review = finally, once the code has been reviewed and the QA has done the tests, the CPO will do a final review.

10. Partial roll-out = after the first 9 stages, the feature should be rolled out to a batch of users based on a relative cohort. For example, you can do regional role-outs, interest-based role-outs, etc.

11. Full roll-out = once the partial roll-out has been successful for over 2 weeks without any complaints or bugs, a full roll-out can happen, making the feature available to all users.

12. Maintenance = shortly after the full roll-out, maintenance efforts should be put in place.

Fix

1. Report = a user, 3rd party, or an internal party may report a bug. --- OR ---

2. Detect = ai or automation will detect potential flaws, outages, or bugs.

3. Identify = within 1-2 hours of detection or reports of issues, developers need to identify the cause of the issue.

4. Patch = once the issue is identified, within 30 minutes the bug will need to be patched.

5. Test = upon patching the issue, a test should be performed to see if any other issues have come up as a result of the patch or if any other issues are active as a result of the identified cause.